How to Lose Your Employment Tribunal Case - in 10 easy steps
A light hearted look at the pit falls encountered by employers which lead to successful unfair dismissal claims > More >
The Exact Science of Sales and Marketing
Become a supersalesman by measuring what you do and concentrate on what works best. > More >
Customer Care
Customer Care exists only in the mind of the customer. If the customer isn’t satisfied with the service he or she receives, then that service isn't good. It doesn't matter how hard we have tried, or how much we have done. The only judgment that counts is that of the customer. > More >
Fire Risk - Some Unseen Dangers!
Where ever there is a profusion of people living or working in close proximity the risk of fire increases. > More >
The difference between try and triumph is a little “umph”.
Customers are the lifeblood of any business. How can you do more with the customers you have and how can you win new customers? Here are ten hot tips to give you that little “umph” on your road to a healthier business. > More >
Banks and How to Survive Them
Love them or hate them, every business needs them! But, in these current difficult economic conditions, what can a business do to keep its bank on their side? Here are ten top tips from someone whose business it is to source commercial finance! > More >